Customer Service

Customer Service is very important to us. Please choose one of the following methods to get in touch with us.
We will respond as fast as we can usually within 12 hours (up to 72 hours)
Sales & Phone Orders

• 1-866-ASK-WWS (1-866-602 7599)
Monday thru Friday: 10:00 A.M. till 7:00 P.M. EST
Saturday: 11:00 P.M. till 5:00 P.M. EST (shipping dept is closed on weekends)
Sundays: Closed

Customer Service Ticket

submit your questions or comments here. We try our best responding to your email
inquiries within 24 hours.

• Click here to submit a Service Ticket.
Live Help

This is the most popular form of communication with us as chat agents are highly trained
about our products and services. They are able to suggest products that suit your needs by
messaging you links to the exact product.

• Click here for Live Chat.
Customer Service Rating by LivePerson
Store Locations

Our shop is available on USA and Canada. Check them out and get our in-store promotions.

• Click here to view our Store Locations.
FTA Learning

If your new to free to air or if you need additional help this is the section with all the answers to
your questions.

• Click here to visit the FTA Learning page.
Store Policy
• Payment Policy
• Privacy Policy
• shipping Policy
• Returns and Warranty
• Price Match Terms and Conditions